How to update Netflix on Sony Bravia TV

Dear Valued Sony Customer, Netflix has announced that the Netflix app will no longer be available after December 1, 2019, on some 2009 – 2011 television models, and some 2009-2012 audio/visual models, due to technical limitations. The Netflix app will be available until December 1, 2019.

Table of Contents Show

How do you turn a normal TV into a smart TV?
Can you download apps on an old Sony TV?
Connect Your TV to Your Wireless Network
Register Your TV on the Sony Website
Register Your TV with Netflix
Such a Ridiculous and Tedious Process
How do I fix Netflix on my Sony Bravia TV?
How do I update my Netflix app on my TV?
Why is Netflix no longer available on my Sony Bravia TV?
How do I know if my Sony Bravia TV needs an update?

How do I update Netflix on my old Sony TV?

How do I update pre-installed apps such as Netflix or YouTube™? (Android TV™)

Select Apps — Google Play Store — Settings — Auto-update apps — Auto-update apps at any time. (Android™ 8.0 or later)
Select Google Play Store — Settings — Auto-update apps — Auto-update apps at any time. (Android 7.0 or earlier)

How do I update Netflix on my Sony Bravia smart TV?

From the home screen navigate to Apps, then select Google Play Store, followed by Settings, and finally Auto-update apps. After that there is an option to set Auto-update apps to any time. If it was already enabled then your Netflix will be the latest version.

How do I get Netflix on my normal TV?

Easiest method: Add the Netflix app to a streaming device, such as Apple TV, Roku, Chromecast, or Amazon Fire TV Stick. Next easiest: Connect to your Netflix account using a gaming console, including Playstation, Xbox, and Nintendo Wii U. Alternatively, you can connect a laptop to a non-smart TV to cast Netflix to it.

How do you turn a normal TV into a smart TV?

There are various ways in which you can turn your non-smart TV into a smart TV, and the best way is to buy a smart media player (also known as a streaming device) and hook it up to your TV’s HDMI input. Smart media players come in all shapes and sizes (and smart operating systems).

Can you download apps on an old Sony TV?

You can only download apps compatible with your TV, and they may differ from apps for mobile devices. The Google Play on the Android TV™ or Search for apps on the Google TV™, only display apps that are supported by the TV. An Internet connection and Google™ Account are required to install apps.

Why isn’t my Netflix app working on my smart TV?

Turn off or unplug your smart TV. Unplug your modem (and your wireless router, if it’s a separate device) from power for 30 seconds. Plug in your modem and wait until no new indicator lights are blinking on. Turn your smart TV back on and try Netflix again.

Picture adjustments
Select 2018 or newer Sony TV models have a Netflix Calibrated Mode so you can watch Netflix in the originally intended picture quality. Netflix Calibrated Mode can be turned on by going to your TV settings, selecting modes, and then turning the setting on.

I was recently on-site doing a System Cleanup for a client. He asked if I could have a look at his “smart” TV and get Netflix working on it. I was able to do it, but it was a time-consuming and tedious process.

This is the Sony Support article describing how to enable Netflix on the NBR-52LX900, which happens to be a 3D-capable 52-inch TV. You don’t need to pay much attention to this article if you can access Netflix via an external device like a Blu-ray player or an Xbox 360.

Table of Contents

Connect Your TV to Your Wireless Network
Register Your TV on the Sony Website
Register Your TV with Netflix
Such a Ridiculous and Tedious Process

Connect Your TV to Your Wireless Network

Obviously, your TV must have built-in WiFi and be able to connect to the internet to access and stream services like Netflix.

This can be done by pressing the “Home” button on the remote, and accessing the “Network” menu. Next, choose “wireless connection”, and use the number pad and corresponding numbers on the screen to enter your wireless network password. Be careful, as it is case-sensitive.

Register Your TV on the Sony Website

The next step is registering your TV on the Sony Essentials website to enable Internet Video on Demand services.

If you don’t have a Sony account, you must create one.

Press the “Home” button on your remote, and select “Network”, then “Activate Enhanced Features”.

Once the activation is complete, the Registration Code will appear on your TV. It will then give you a 4-digit registration code to enter on the Sony website to register your TV.

Each number goes into a separate field, which means you must press ‘tab’ on your keyboard, click your mouse in each field, or zoom in and tap each one on your iPad. Very annoying.

Register Your TV with Netflix

The next step is to register your TV and create an account with Netflix itself.

Creating an account is a lot easier to do on your computer.

After that, press the “Home” button on your remote and select “Video”.

Using your remote, find the “Netflix” option.

Your TV will ask if you already have a Netflix account.

Say yes, and write down the 4-character Registration Code that appears.

On your computer, go to www.netflix.com/activate once signed in.

Once you’ve done that, press the “Home” button on your remote and choose Netflix from the “Video” menu. It should say your device is registered and show your Netflix account.

Such a Ridiculous and Tedious Process

The only reason they want you to register your device is so you can access the services associated with your TV online.

That may be something some people want, but in this case, my client just wanted to use Netflix, and jumping through all of these hoops to do that was absurd.

I would strongly recommend signing up for Netflix on your computer instead of your TV, and registering the device with them, as you can access Netflix from any connected device, but that’s all this should have taken.

For Sony to require the process of enabling “Enhanced Features”, and creating an account on their website is frustrating, especially for those who aren’t tech savvy! I get that this also allows access to other streaming services, but you shouldn’t have to register your device or enable extra features to get it working.

What are your thoughts on Netflix-enabled Smart TVs? Do you have a Sony Bravia? Please share your experiences with us in the comments below, on our Facebook page, or on Twitter.

If you’re in Canada, the United States or South Africa and need help with TV Mounting & Setup, don’t hesitate to reach out and we’ll send a Nerd over to get you up and running.

How do I fix Netflix on my Sony Bravia TV?

Restart the Netflix app.

Press and hold the HOME button on the remote control..

Select Netflix from the list of Apps, then press and hold the ENTER button..

Select Info — Force stop — OK..

Select Open from the same list above, and press the ENTER button..

How do I update my Netflix app on my TV?

Update the Netflix app Tap Search, then enter "Netflix" in the search box. Tap Netflix, then tap Update.

Why is Netflix no longer available on my Sony Bravia TV?

It means that, due to technical limitations, your device is no longer able to stream Netflix. To continue streaming, you'll need to switch to a compatible device. To see a list of compatible devices, visit netflix.com/compatibledevices. Was this article helpful?

How do I know if my Sony Bravia TV needs an update?

For Android TV models: On the remote control, press the HELP button, and select Status & Diagnostics → System software update → Check if the Automatically check for update or Automatically software download setting is set to ON. Note: If Status & Diagnostics is not shown, skip it.