How do I request a Marketplace review?

Facebook is improving Marketplace for buyers and sellers with updates that include new AI features.

Table of Contents Show

AI Features for Faster Selling
Ratings for Buyers and Sellers
To Rate a Buyer or Seller:-
Originally Published At SearchEngineJournal.com
Updated method to restore access to Marketplace
Step-by-step guide on how to get the Facebook Marketplace icon again
How do you request a review on Facebook?
How do I dispute a Marketplace rating on Facebook?
What does it mean to request a rating on Facebook Marketplace?
How do I complain to Facebook Marketplace?

Buyers and sellers are also able to rate each other now to indicate whether they had a good or bad experience.

In just two years, Facebook Marketplace has become a platform used by more than one in three people on Facebook in the US.

Here’s how Facebook Marketplace will become even more seller-friendly going forward.

AI Features for Faster Selling

Facebook Marketplace users can now get items listed and sold faster with the help of new AI features.

After uploading a photo of an item and providing a description, Marketplace will suggest a price range based on what similar items have recently sold for.

That makes it easy to determine what an item should be sold for, and helps sellers ensure products are sold for the best price.

The marketplace is eliminating another step of the selling process by automatically assigning categories to an item, which will also be determined by the photo and description.

Ratings for Buyers and Sellers

Buyers and sellers can rate their experience with each other, as well as leave feedback to suggest areas for improvement.

Sellers can rate buyers if the buyer sent at least one message. A buyer can only rate a seller if the two parties have sent a message back and forth.

To Rate a Buyer or Seller:-

Open the Facebook app and tap the three-dash menu.
Scroll down and tap “Marketplace.”
Tap “You,” then tap “Buying” or “Selling.”
Tap the conversation with the seller or buyer.
Tap “Rate Buyer” or “Rate Seller” in the top right.
Select a happy face or a sad face.
As an optional step, you can select a reason for your rating.
Tap “Done.”

You can’t see the other person’s rating of you until after you’ve rated them.

Ratings are only available in the Facebook app for iPhone or Android, not on the main website.

Originally Published At SearchEngineJournal.com

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Many users have reported that the Facebook feature to buy and sell items, “Marketplace,” has suddenly disappeared while they did not violate policies. We’ve investigated the issue, and it was due to a major glitch in the system.

However, the question remains, how to restore access to Facebook Marketplace? We’ve tried to reach out to Facebook employees responsible for the product for months with no luck. Finally, a way to restore access to the buy and sell feature on Facebook.

The company released a support form to help users appeal to Marketplace ban, block, or whatever the name is. Submit this Facebook Marketplace appeal form, and the support team will reply within 24 hours.

Updated method to restore access to Marketplace

However, if you think you did not violate the policies, you can contact the Facebook team to look into it. To do that,

Go to Facebook.com and click Marketplace in the left column.
Click Request Review.
Facebook will review your appeal and respond to you within a week. Always check for updates in your Support Inbox or the email associated with your Facebook account.

If you did not violate the buy and sell feature policies, the Marketplace app icon would start appearing on your mobile app again.

Step-by-step guide on how to get the Facebook Marketplace icon again

The following process has worked fine with us to regain access to the Facebook Marketplace feature.

Screenshot: Facebook Marketplace Appeal Form

Go to the appeal form and fill in the required fields, your name, and the detailed issue.

For instance…

Screenshot: Facebook Marketplace Appeal Form

After completing your form, press submit. A notification message will tell you, “Form was submitted” successfully, and you will get a notification within 1-2 business days. You can always check the status of the request via your support inbox at facebook.com/support.

Screenshot: Facebook Marketplace Appeal Form Response

Boom! Facebook Risk Team replied, and the Marketplace icon returned.

Screenshot: Facebook Marketplace Appeal Form response

See Also: Learn how to buy and sell on Marketplace like a pro.

Facebook Marketplace availability

The marketplace is available to most people 18 and older. You can use Marketplace on iPhone 5 or later, Android and iPad with the Facebook app, or on your desktop.

How do you request a review on Facebook?

How to ask for Facebook reviews.

Use these email templates to ask for reviews..

Create automated follow-ups via text, email or direct mail..

Ask people to check in on Facebook; it will send them a reminder to write a review 1-2 days later. ... .

Promote a great review from Facebook on your website with a call-to-action..

How do I dispute a Marketplace rating on Facebook?

How do I report a review on a product for sale on Facebook....

Open the Facebook app for iPhone or Android and tap in the top right or bottom left of the page..

Tap Marketplace and find the review you want to report..

Tap on the right..

Tap Report review..

What does it mean to request a rating on Facebook Marketplace?

To share your feedback and help other people on Marketplace, you can rate buyers and sellers you've interacted with. Our New 5-Star Rating System. Based on your feedback, we've changed to a 5-star rating system to improve the way ratings work on Marketplace.

How do I complain to Facebook Marketplace?

To report a person on Facebook Marketplace, navigate to the Marketplace icon on the left side of your screen. Find the listing of the person you want to report, and select the seller's name. Select the “More Options” button and choose “Report Seller.” Follow the on-screen instructions to complete the report.