Microsoft Setup Bootstrapper has stopped working Office 2013

If you got this while trying to set up MS Office:

Table of Contents Show

What is Bootstrapper Error in MS Office Installation
Method 1: Fix using Advanced System Repair Tool
Method 2: Modify Registry Key
Method 3: Remove older version of MS Office using Microsoft Fixit Tool
Method 4: Start PC in Clean Boot Mode
How do I fix Microsoft Setup Bootstrapper has stopped working?
What is Microsoft Setup bootstrapper?
What is bootstrapper error?
What is bootstrapper application?

Problem Event Name: OfficeClassicSetup
SETUP EXE VERSION: 15.0.4454.1000
SETUP DLL NAME: OSETUP.DLL
SETUP DLL VERSION: 15.0.4569.1503
ERROR CODE: UnexpectedError
MSI HRESULT: Unspecified
ERROR DETAILS: C6F06531

FIRST ERROR CODE: UnexpectedError
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 2057

Try to go to: C:\Users\%username%\AppData\Local and find file named like: SetupExe(2016061916592618A0).log

Check it for lines like:

2016/06/19 16:55:18:512::[8664] Error: Failed to detect Office Source Engine Service: cannot get access to the Office Source Engine service config infomation ErrorCode: 2(0x2).

If you got any, you need to repair OSE service. Try this steps:

Go to Office install disc. Find ose.exe and osetup.dll
Create a folder for OSE: C:\Program Files\Common Files\microsoft shared\Source Engine
Copy the OSE.exe file to that folder
Restart your machine
Try to install Office again :)

While Installing Microsoft Office 2013, 2016 or 2019; you may receive the following installation error:

Microsoft Setup Bootstrapper has stopped working
A problem caused the program to stop working correctly. Windows will close this program and notify you if a solution is available.

What is Bootstrapper Error in MS Office Installation

Earlier, you got the whole package of the executable file to install MS Office. But since MS Office 2013, Microsoft had used the latest bootstrapper technology to install software in your PC. Bootstrapper is responsible for initializing of an application built using the Composite Application Library. However, sometimes installing software using this technology you may get Bootstrapper has stopped working error.

How to Fix Bootstrapper Error?

Fixing bootstrapper error manually might be tricky and you must need the basic pro knowledge of Operating System. Here, I am mentioning some easy way to fix this error.

Method 1: Fix using Advanced System Repair Tool

Mostly this error occurs when there are missing system files, corrupted registry entries, outdated driver and software and if there is any malware in your PC.

Solution: You must use Advanced System Repair Tool to fix all these areas in one click. By cleaning and boosting PC Speed using System Optimizer tool, most probably you will not face any problem when installing MS Office.

3 Steps to Fix this Error

Method 2: Modify Registry Key

This is one of the best solutions if you are getting bootstrapper has stopped working error when installing MS Office. However, you must take a backup of registry file before operating this solution. Modify registry file manually might be dangerous if you make any mistake so, in this situation the backup registry file might be a life savior.

1. Open Run Window by pressing Windows Key + R. Type regedit and click OK to open Registry Editor.

2. Navigate to the following location:

HKEY_LOCAL_MACHINE> SOFTWARE> Microsoft> Windows NT> CurrentVersion> AppCompatFlags

3. Right click on AppCompactFlags and click on Export to make a backup of this registry key.

4. After exporting this file, Delete this key.

5. Reboot PC. After modifying the registry key, it is necessary to reboot the PC.

Method 3: Remove older version of MS Office using Microsoft Fixit Tool

You must remove the prior version of the MS Office before installing MS Office 2013 or 2016. However, it is not necessary to remove the older version of office always but if you are getting Bootstrapper has stopped working error, then you need to remove it. Download the Microsoft Easy Fix Tool and remove office completely.

https://support.office.com/en-us/article/uninstall-office-from-a-pc-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8?ui=en-US&rs=en-US&ad=US

Method 4: Start PC in Clean Boot Mode

Clean Boot Mode is always the best solution if you have trouble in installing software. This mode eliminates the chances of driver confliction. In order to start PC in Clean Boot Mode, follow the given article.

https://www.how2fixerror.com/clean-boot-startup-windows-7-8-10-step-step/

Summary

Microsoft Setup Bootstrap has stopped working error mostly occurs when you try to install MS Office 2013, 2016 or 2019. In order to fix this error, you must follow the methods described in this article.

How do I fix Microsoft Setup Bootstrapper has stopped working?

Open the Installation folder, right-click on Setup.exe and choose Troubleshoot Compatibility. At the first Program Compatibility Troubleshooter prompt, click on Try recommended settings. Click on Test the program button and see if the setup is opening without the error message.

What is Microsoft Setup bootstrapper?

The Setup program is a generic installer that can be configured to detect and install redistributable components such as Windows Installer (. msi) files and executable programs. The installer is also known as a bootstrapper.

What is bootstrapper error?

Christian Arvidsson. If you're seeing an error like this when you start the launcher your anti virus program has played a role! What this basically means is that your anti virus program (AV) has flagged the file bootstrapper.exe as a potential virus and quarantined it.

What is bootstrapper application?

Bootstrap is a free, open source front-end development framework for the creation of websites and web apps. Designed to enable responsive development of mobile-first websites, Bootstrap provides a collection of syntax for template designs.