How much does it cost to fix an unresponsive iPhone X screen?

A rare free service from Apple —

A defective display component may render some touchscreens useless.

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A defective display component may render some touchscreens useless.
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How much does it cost to fix an unresponsive iPhone screen?
How much does it cost to repair a iPhone X screen?
How do I fix an unresponsive touch screen iPhone X?
Is repairing an iPhone screen worth it?

Enlarge / Apps on an iPhone X.

Samuel Axon

If you've had problems with the touch responsiveness of your iPhone X's display, you may be in luck. According to a support document, Apple identified a problem with some iPhone X devices that may cause a component of the display module to fail. The company has now launched a program to replace affected screens for free.

Apple claims that failed display components have caused touch response issues on some iPhone X devices. Part, or all, of the affected displays may not respond to touch input, or, in some cases, they may only respond intermittently. In other instances, displays react to touch even when they have not been touched.

Under the repair program, users can go to Apple or to an authorized service provider to get an iPhone X examined. If they verify that the device is eligible for the repair, the display module will be replaced free of charge.

The repair program covers affected iPhone X devices for three years after the initial sale date. Those who may have already paid to repair their iPhone X for a similar problem may be able to get a refund for the amount spent on the repair if the problem is determined to be covered under this new program.

Apple did not specify how many iPhone X devices might be affected by this display problem. However, users have sporadically reported touchscreen problems with the iPhone X since it debuted last year. Apple did acknowledge that iPhone X screens may be slow to respond to touch input when exposed to rapid temperature changes. But this new program is the first of its kind that addresses a known issue with the smartphone.

The program only covers the iPhone X—not the iPhone XS or XS Max. It's unclear if the newest iPhones have been, or will be, affected by the same display module problem. Also, you won't be able to fix other display problems for free with this program—so you're still out of luck if you accidentally shatter that expensive OLED screen and don't have AppleCare+.

Listing image by Samuel Axon

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Despite stores closing and suspending certain services during the COVID-19 pandemic, you can still turn to Apple, Staples, and independent repair shops for tech fixes, from screen repairs to battery replacements.

If there is something wrong with your iPhone, Apple can come to the rescue(Opens in a new window). Under normal circumstances, you would bring your device to a nearby Apple Store or authorized service center to get it fixed. However, in the time of COVID-19, many Apple Stores around the world are still closed. What can you do?

At this point, there are limited options available. You can mail the phone to Apple for repairs. Staples is still open and offers in-store repairs. If these choices don't work for you, independent repair shops may still be open in your area.

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About Lance Whitney

Contributor

I've been working for PCMag since early 2016 writing tutorials, how-to pieces, and other articles on consumer technology. Beyond PCMag, I've written news stories and tutorials for a variety of other websites and publications, including CNET, ZDNet, TechRepublic, Macworld, Popular Science, Time, Fortune, US News & World Report, and AARP Magazine. I spent seven years writing breaking news for CNET as one of the site’s East Coast reporters. I've also written two books for Wiley & Sons—Windows 8: Five Minutes at a Time and Teach Yourself Visually LinkedIn.

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How much does it cost to fix an unresponsive iPhone screen?

Screen repairs range from $90 to $180.

How much does it cost to repair a iPhone X screen?

The starting price for an iPhone X screen repair is around $299. This price could vary depending on the damage to the device and part availability.

How do I fix an unresponsive touch screen iPhone X?

Solution 1: Restart/soft reset the phone.

Press and hold Power/Side button and one of the Volume buttons (either Volume Up or Volume Down)..

Release the buttons once Slide to power off screen appears..

Slide the Power switch right..

Wait for the device to reboot..

Is repairing an iPhone screen worth it?

When you have a damaged phone, repairing it is often the most cost-effective option. New phones can be hundreds or even thousands of dollars, and an iPhone is a significant investment. Since you've already spent a fair amount of money on your current phone, you shouldn't throw it out because of minor damage.