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unable to use virtual background in Zoom
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51 3 4 888
Level 3
06-08-2021 01:06 PM
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Product: HP Desktop Pro 600 G5
Operating System: Microsoft Windows 10 (64-bit)
This computer has an Intel Gold G5420 processor, but when communicating in Zoom can't access the Virtual Background feature.
Any one has a solution, suggestion or do I need to change processors (which means a different computer)?
Sadnewbie
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102,616 27,768 13,295 853
Level 20
06-08-2021 03:27 PM
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@Sadnewbie
Virtual background Zoom requires very high specs hardware.
//support.zoom.us/hc/en-us/articles/360043484511-System-requirements-for-Virtual-Background
Your Intel Gold G5420 processor does not meed minimum requirement for CPU as mentioned above. Your machine won't work.
Regards.
BH
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102,616 27,768 13,295 854
Level 20
06-08-2021 03:27 PM
HP Recommended
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@Sadnewbie
Virtual background Zoom requires very high specs hardware.
//support.zoom.us/hc/en-us/articles/360043484511-System-requirements-for-Virtual-Background
Your Intel Gold G5420 processor does not meed minimum requirement for CPU as mentioned above. Your machine won't work.
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
>
Tags (2)
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- HP Desktop Pro 600 G5
- Microsoft Windows 10 (64-bit)
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SadnewbieAuthor
51 3 4 810
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06-09-2021 01:54 PM
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@Banhien
Thanks for your reply. After reading the link provided I understand the problem.
So, one question: Is it possible to replace the processor in this computer for a capable one?
Would it sit right on the motherboard?
Regards,
Sadnewbie
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