The Facebook business page has now become a huge part of many business marketing strategies. It acts as an official page that presents your business in front of your audience, where you can contact your potential buyer, engaged them with your content and nurture them in order to convert them into a customer. Show So, what if you lose login credentials to your Facebook business page? Facebook doesn’t make it easy to figure out what to do when you’ve been locked out. It turns out there are only two ways to fix this: If There Are No Other AdminsIf you are the only admin, the only way you lose access is that you have accidentally removed yourself as an admin and now your page has no admins. This can happen when accidentally you press the wrong button in the Role section in the Page Settings or when you deactivate your personal Facebook account and there are no other admins on the page. When there’s no admin, your page will be labeled as “Unofficial Page” under the cover image. Click “Is this your business?” The next page will ask you to merge the page with an official verified business page or to provide information to claim this page. To merge pages, the two pages must have matching information. To claim and verify the page, you’ll need to provide a phone number or business ownership documents. If there are other adminsAnother situation is when there are other admins apart from you and you have been removed by mistake. Simply inform one of them that you have been removed accidentally and ask them to add you back. They can just add you back by going to the Page Settings and entering your email address under the Roles section. But what if you were removed on purpose? Well, then things get a little complicated. Facebook will not get involved in between as per their policy. You can contact them it won’t lead to any conclusion they simply suggest you create a new business page. The first thing to note about a Facebook Page is that it’s not the same thing as an account/profile. You can’t log in to a Page, there are no passwords to reset. In order to access a Page, you need to have a Profile first which can then be used to create a page. If the page already exists, the only way to gain access to it is to have an Admin add your Profile manually. What do you do if your Facebook Page doesn’t have an Admin?That’s a problem Facebook isn’t really equipped to deal with. If you don’t have an Admin, there is nobody who can give you access to your page except a Facebook employee. There are no support resources for this issue and there is no way to contact Facebook Pages Support directly. So, again, what do you do? You lie.
Part 1: Report Copyright InfringementYeah, the system in this area is pretty broken, but I did some digging and found mysef an in! I reported the page we wanted back to the Facebook Legal department, claiming it was violating copyright.
You will recieve an automated email from Facebook with some links and information about copyright, as well as a copy of the content of the form you filled out. Someone from Facebook Legal should contact you soon and will say something like:Thanks for contacting us. Based on the information provided, it is unclear whether you’re making an intellectual property claim or requesting an admin change for a Page or group. Please note that intellectual property claims can result in the permanent removal of the content you’re reporting from Facebook. We can’t change the admins of a Page or group based on an intellectual property claim. If you’re requesting an admin change for a Page or group, a different team at Facebook might be able to help you with that issue. If you’d like us to forward your request to that team, please reply to this message with the following information: * A link to the Facebook profile of the person requesting an admin change for a Page or group. If you’re submitting this request on behalf of someone else, please provide a link to their profile, and the team will follow up with them directly. * A link to the Facebook Page or group you’re requesting an admin change for If instead you’d like to continue with your intellectual property claim, understanding that the reported content may be removed from Facebook, please respond to this message confirming this and we will look into the matter further. Reply to this email with the following:
After that, you will recieve an email with this message:Thanks for your report. Please note that this channel is only for reporting violations and/or infringements of your legal rights, such as copyright or trademark. We’re unable to support other types of reports through this channel. Now go back to Facebook and watch for an update in your Support Inbox. Part 2: Pages Support & NotaryYour support inbox is where Facebook employees will update you on the progress of your reports and support tickets. You can visit it here: You should soon see an Open ticket titled “You Reported an Issue Accessing a Page” In the ticket, you will be given a list of items you need to gather in order to complete the request and roughly 2 weeks to submit it. Read these requirements carefully. The items you will need to collect are:
Fill out the provided template. Make sure to include ALL the information specified in the document and double-check that it is accurate and all the URLs are correct. Once you have filled out the document, print it out and take it to your local Notary Public. Bring your ID and some cash (probably about $20) and the Notary will notarize and stamp the document for you. Do not sign it until the Notary tells you to. Now that you have your document notarized, scan it into your computer and create a PDF document containing the pages of the notarized statement, a copy of your driver’s license and (if applicable) the govt. issued business license or certificate of incorporation. The Home Stretch!Once you have the PDF, return to the Facebook Support Inbox. Under your Open ticket, scroll to the section titled “Your response”. Here, click “Add Attachment” and select your PDF. Don’t hit send yet, you should also paste the following into the “Write your response here…” field:
Once the field is filled out and the PDF is attached, you may finally click “Send” And now we wait.After this, they may respond requesting further clarification on some things. As long as all the information in the notarized document is accurate, you can refer them to it again. After this point, the Facebook Support staff should add your account as an Admin on your page and your powers will be restored! And that’s it.
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